ORDERS & RETURNS
NEED MORE INFORMATION ON OUR ORDER & RETURN PROCESS?
Welcome to Society of Threads! Below includes all the information that you will need about our shipping policy, order processing time and returns system.
Our mission is to provide affordable fashion, shipped on-time that you can enjoy your product as soon as possible. In case things don’t work out, we have a 30-day return policy from the date of purchase from our online store to receive a full refund to your original form of payment. Please note all items must be unwashed and unworn in its original packaging with hangtags attached in order to receive credit in any form. At this time, we are not accepting returns or exchanges for masks or bandanas. Items that do not meet these requirements are not eligible for return.
CONTACT & FAQ
- Check out our FAQ page for quick answers. Can’t seem to find it? Simply fill out our contact form and a team member will be with you shortly.
TRACK ORDER
- View and track the status of your order and shipment by logging into My Account and selecting My Orders.
RETURN/EXCHANGE
- Need help to return or exchange an item? No problem! Fill out our brief survey and will be in touch shortly.